16 February, 2015

Imbeciles

A conversation I have had this morning

'Hello Mr. Hedges, this is the anti-fraud department at XXXX Bank. Can we ask you some questions about your finances?'

'No'.

'I'm afraid we need to confirm your details'

'Send me a letter'

'No, it has to be done over the 'phone in case we have any questions'

'Are you the people who keep writing to me saying there is a lot of fraud about and I shouldn't give my details to anyone?

'Weeeel, we do need this.'

'But I don't know who you are'

'I said I was from the bank'

So I called the bank: 'has one of your imbeciles operatives called me this morning?'

'Yes'

'Is this normal practice?'

'I don't know'.

Good grief.

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